Blog

Blog

The blog is the best source of information for interviews, tips, guides, industry best practices, and news.
  • Industry Insight
3 min read
A Promise of Comfort: Standing with Calm Charity on World Cancer Day

World Cancer Day is a poignant reminder of the courage and resilience shown by children…

  • Industry Insight
3 min read
Making the Most of ITSM During the Christmas Period and Beyond

As we approach the festive season, it’s important to strike a balance between enjoying the…

  • Industry Insight
2 min read
From Awareness to Action: Supporting Men’s Mental Health Every Day

Explore practical ways to support men’s mental health every day. From raising awareness to taking…

  • Industry Insight
5 min read
Time Well Spent: Why giving back to the community is good for business: 5 Reasons

Our work is a global affair, with many of our clients, vendors and partners based…

  • Industry Insight
3 min read
The OneBot Approach: Uniting Teams for Success

Discover the OneBot approach to uniting teams for success. Learn how our innovative methods foster…

  • Industry Insight
4 min read
The Simplest ITSM Chatbot: Moving From Stealth Mode to General Availability

Discover how the simplest ITSM chatbot is evolving from stealth mode to general availability. Learn…

  • Industry Insight
3 min read
Enhancing Customer Satisfaction: The Art of Building an Effective Chatbot

Learn how to build an effective chatbot that enhances customer satisfaction. Discover key strategies for…

  • Industry Insight
3 min read
Our Take On AI

Explore the benefits and limitations of machine learning in business. Learn how this powerful technology…

  • Industry Insight
4 min read
The Matrix’s Legacy: How the Film Continues to Influence Our Approach to AI

Discover how The Matrix continues to shape our understanding of AI. Explore the film’s lasting…